Technology trends are everchanging, and they continue to help businesses improve with every passing year. Regardless of your situation, technology has impacted your life in someway. Businesses throughout North America are constantly investing in new advancements, upgrading existing software, systems or any other form of technology they are currently utilizing.
Cloudbased technology has enabled boutique and independent hotels to attract guests from around the world—allowing them to compete against corporate chains. Revenue management tools, property management systems, and distribution platforms resulted in lower operating costs, increased efficiency, and improved guest experiences for many hotels. Due to the various benefits technology offers, hoteliers are expected to spend 54 percent more on infrastructure, according to the 2016 Lodging Technology Study. Here are five trends you can expect to see in hotels throughout North America.
Millennials are close to replacing baby boomers, becoming the primary decisionmaking authority. Unlike baby boomers, millennials are attached to their mobile devices—causing hotels to act on this characteristic.
With an abundance of mobile applications designed to simplify travelling, millennials expect to have everything accessible on their smartphones. Various hotels have developed mobile apps allowing guests to book rooms, checkin, control lighting, and order room service directly from their device.
Hotels are beginning to incorporate connected devices in their rooms, making the guest experience even better. Hotels will be able to utilize any connected device, streamlining the workflow and improving productivity among staff members.
With an abundance of existing connected devices, the increased volume of data will be too large for physical storage units—forcing hotels to use cloudbased storage. Numerous hotels have adopted cloudbased storage platforms, resulting in improved efficiency.
A significant portion of personal data is stored on the internet, creating a strong demand for effective security platforms. With mobile devices becoming a popular payment method, hotels are constantly upgrading their security measures to help prevent any breaches.
Energy costs and consumption are serious concerns for businesses, especially hotels. Hoteliers have focused their attention on reducing energy costs and consumption, relying on connected devices to help them do so.
Intelligent devices allow hoteliers to view their hotel’s energy consumption in realtime, enabling them to focus on certain aspects that may be wasteful.